Shipping & Returns
We want you to love your order and get it when you expect it!
Our goal is to pack and ship each and every order safely and quickly. We want to get you your order as soon as possible, exactly how you want it.
Fill your cart with anything and everything you want.
we pack & ship
We pack and ship standard orders within 48 business hours.
It’s on the way
Carrier shipping may take 5-10 business days or longer depending on location.
We pack and ship standard shipping orders within 48 business hours of your order confirmation. Carrier shipping may take 5-10 business days or longer depending on the delivery location.
FREE SHIPPING ON $60+
We currently offer free shipping for all orders $60 and over for most of Canada. If you live in an area classified as ‘remote’ by our delivery partner, you will be charged an additional $14.99 CAD. Non-remote subscribers receive free shipping on monthly shipments and free shipping on any additional orders of $30 or more.
We currently cannot ship products to customers located in certain regions
Without limitation, these provinces include:
Prince Edward Island and Quebec
We apologize for the inconvenience.
We hope to be able to ship to Quebec again in the near future!
Our goal is that all our customers are satisfied with their orders. We are unable to process returns for our beverage products as they are perishable products.
For merchandise returns, please email us at firstname.lastname@example.org.
For merchandise returns, if your Athletic Brewing items are damaged or do not meet your expectations, please see our Terms and Conditions of Sale for more information regarding our return procedures and other restrictions.
Frequently Asked Questions
Where do you deliver?
We currently ship to all of Canada except Prince Edward Island and Quebec.
What if I live in a remote area?
If you live in an area classified as ‘remote’ by our delivery partner, you will be charged an additional $14.99 CAD. For those ordering from remote areas where delivery is only accessible by air or boat, there is an additional $65 remote surcharge.
I’m an Athletic Club subscriber. What is the shipping policy?
As an Athletic Club subscriber, you’ll still have the same free shipping on all subscription orders, plus any one-time orders of $30 CAD or more before taxes and fees. It’s just another awesome Athletic Club perk that you enjoy. Remote surcharges still apply for subscribers.
How do I report damage?
Our goal is that all our customers are satisfied with their orders. If your Athletic Brewing items are damaged or do not meet your expectations, please take a photo and email us at email@example.com, and we will happily work with you.
Where is my order?
Orders can take up to 72 hours to process and ship. If you do not receive a shipping email or notification within 72 hours, please send us an email and we'll be happy to follow up.
Please note: once orders are shipped, tracking numbers can take a few days to update as they work through the network.
What if my package is marked as delivered but hasn't arrived?
Please contact us so we can investigate and help you locate the package or provide a solution to get your brews to you as quickly as possible.